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The call came on a Tuesday afternoon. A customer representing $30 million in annual revenue was leaving. Not renegotiating. Not reducing. Gone. The decision had been final for months. The signals were there. The account team had seen them. Response times slowing. Meetings getting shorter. The warmth cooling out of a decade-long relationship. None of it reached Wayne Strickland in time to act. Not because the signals didn't exist. Because they never made it through the filters. Protect the Floor is built around one of the most expensive failures in organizational leadership: the growing gap between what a CEO believes is happening and what is actually happening. That gap doesn't announce itself. It widens quietly — through layers of trust without verification, dashboards that show yesterday's news, conference rooms that sanitize reality before it reaches the top, and teams that have learned what their leaders want to hear. By the time the gap becomes visible, the floor has already fallen out. The customer is gone. The competitor has moved. The best people are leaving. The board is asking harder questions. This book shows you how to close that gap before it costs you everything. You will learn: After forty plus years leading organizations and coaching CEOs, Wayne Strickland has watched the same failure play out in every industry and at every company size. The leaders who got blindsided weren't unintelligent. They weren't disengaged. They were comfortable. And comfort, in leadership, is the most expensive condition there is. The floor is always moving. The only question is whether you feel it — or find out when it falls. One Concept. Big Consequences. Always. Protect the Floor is part of the Power of Clarity Series by Wayne Strickland.